CGNAT path
The ISP controls the shared NAT layer
device -> home router -> ISP shared NAT -> internet
With carrier-grade NAT, multiple customer connections can share public IPv4 capacity through translation operated inside the provider network. A router WAN address inside 100.64.0.0/10 is a strong sign of this kind of shared-address path.
A forwarding rule on your own router cannot normally create a matching rule in an ISP-controlled NAT system. The practical first question is whether the provider can supply a public IPv4 address or another supported inbound-connectivity option.
Double-NAT path
Two routers translate traffic locally
device -> personal router -> ISP gateway -> internet
Double NAT commonly appears when an ISP modem-router remains in router mode while your own router also performs NAT. The personal router may then receive a WAN address such as 192.168.x.x, 10.x.x.x, or 172.16-31.x.x from the outer gateway.
Depending on the equipment and support guidance, the local fix may be bridge or modem mode, access-point mode, removing an unnecessary router, or forwarding through both devices. Double NAT is not automatically evidence that the ISP also uses CGNAT.